|
|
|
|
|
Video Info
| Description: |
We understand that in order to get the maximum return on the investment in ATM infrastructure that system availability is of paramount importance
What we do :
Our focus area is delivering a high level of service. Our operational support centre is 100% focused on driving our engineers to complete calls within the customers SLA .
What we bring :
Over 100 dedicated engineers and support personnel
Who support over 4,500 ATM.
And 25 different machine types IBM, NCR Diebold
Our key capabilities :
Nation wide engineering cover that is dedicated to supporting Banking products.
Dedicated call management
Our ATM engineers are dedicated to the support of Banking products
Our maintenance is independent of the manufacturers
We regularly achieve 98% of calls fixed with contracted service levels
Why use IBM ATM Support :
Cost effective bespoke service options
An service infrastructre that is designed to deliver higher system availability
Single point of contact
Worldwide support infrastructure
Highly trained and experienced customer engineers
24x7 service capability |
| Views: |
187 |
|
|
|
Embed Video Code
Just copy and paste the code above to show this video on blogs, Forums and Social Networks.
|
